Customer Relationship Management Conference

The Customer Relationship Management Conference is an annual event for decision makers responsible for their organisation’s sales, marketing and customer relationships.

Through a highly interactive and up-to-date agenda, the event focuses on sharing the latest knowledge and experiences, as well as networking among colleagues, top experts and leading solution providers. Key topics include issues such as utilizing customer data, managing customer relationships and building loyalty programs.


Sample of previous speakers

Tarja Pääkkönen Tarja Pääkkönen
Senior Vice President, Itella Oyj, Finland		 Veijo Komulainen Veijo Komulainen
VP, Global Customer Management, KONE Oyj, Finland

Comments from participants

The conference offered a great mix of current topics and the event was very well organized. Meeting Manager is a necessary and excellent service to arrange meetings at the event.
Hilkka Hahlanterä, Director HR, UPM-Kymmene Oyj, Finland

Main Themes

  • Customer oriented Business Strategy
  • Management and utilizing of Customer Data
  • Key Account Management
  • Management of Customer Contacts
  • Development of CRM-systems
  • Partnership in Customer Relation Management